Shipping Policy

Last Updated: 10/14/23

Shipping Zones

Indepack offers shipping services within the contiguous United States and Canada.

Shipping Options

a. Standard Shipping: Our standard shipping option typically takes 5-7 business days for delivery within the United States and Canada. Delivery times may vary based on your location and may be subject to unforeseen delays.

b. Express Shipping: For expedited delivery, we offer an express shipping option with an estimated delivery time of 2-3 business days.

Shipping Fees

Shipping fees are calculated based on the weight, dimensions, and destination of your order. Shipping costs will be displayed at checkout before you complete your purchase.

Order Processing Time

Orders are generally processed within 1-2 business days after your order is placed. You will receive a confirmation email with tracking information once your order is shipped.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number that allows you to monitor the progress of your delivery.

Shipping Restrictions

a. We currently do not offer international shipping outside of the contiguous United States and Canada.

b. Some items may be subject to specific shipping restrictions or regulations in certain regions. Please review the product descriptions for any such details.

Lost or Damaged Shipments

In the rare event that your order is lost or damaged during transit, please contact our customer support team at Hello@Indepack.com to report the issue. We will work to resolve the matter promptly.

Returns and Exchanges

If you receive a product that is damaged or not as expected, please refer to our Return and Exchange Policy for information on how to request a return or exchange.

Policy Changes

We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

Contact Us

If you have any questions or concerns regarding our Shipping Policy, please contact us at Hello@Indepack.com.